Privacy Policy

Information You Provide

• Name, email address, and phone number when you create an account or contact us
• Shipping and billing address when you place an order
• Payment information (processed securely — we do not store card details)
• Design preferences, room dimensions, and style inputs shared with our designers
• Messages and communications you send to our support or design team

Information Collected Automatically

• Browser type, IP address, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies to improve your experience

• To process and fulfill your orders, including coordination with vendor partners
• To communicate order updates, shipping confirmations, and tracking information
• To provide personalized interior design recommendations and curate your design board
• To respond to your questions, claims, and support requests
• To improve our platform, services, and product catalog
• To send you promotional offers and updates (you may opt out at any time)
• To comply with legal obligations and resolve disputes

• We share your shipping and order details with our vendor partners solely to fulfill your purchases.
• We use trusted third-party service providers for payment processing, email delivery, and analytics. These partners are contractually bound to protect your data.
• We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
• We may disclose your information if required by law, court order, or to protect the rights and safety of Spacejoy and its users.

• We use cookies to remember your preferences, keep you logged in, and analyze site traffic.
• You can control cookie settings through your browser. Disabling cookies may limit some features of the platform.
• We may use analytics tools such as Google Analytics to understand how visitors interact with our site.

• We use industry-standard encryption (TLS/SSL) to protect data transmitted between your browser and our servers.
• Payment information is processed through PCI-compliant payment processors. We never store full credit card numbers.
• Access to your personal data is restricted to authorized personnel only.
• While we take reasonable precautions, no method of transmission over the internet is 100% secure.

• You may access, update, or delete your account information at any time by contacting us.
• You may opt out of marketing emails by clicking "Unsubscribe" in any email we send.
• You may request a copy of the personal data we hold about you.
• Residents of California and other applicable jurisdictions may have additional rights under local privacy laws.

• We retain your personal information for as long as your account is active or as needed to provide services.
• Order records are kept for a minimum of 5 years for accounting and legal purposes.
• You may request deletion of your data, subject to legal and contractual obligations.

• Our services are not directed to children under 13 years of age.
• We do not knowingly collect personal information from children.
• If you believe a child has provided us with personal information, please contact us immediately.

• We may update this Privacy Policy from time to time.
• We will notify you of significant changes via email or a prominent notice on our website.
• Your continued use of the platform after changes constitutes acceptance of the updated policy.

• If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
• Email: [email protected]
• Phone: (904) 357-0956